By accessing or using the website or mobile application of Pristine India Industries Pvt Ltd, you agree to comply with these Terms & Conditions.
All orders placed on our website or app are subject to our Return, Refund & Cancellation Policy. This includes the rules for receiving damaged or incorrect products, claiming refunds, and cancelling orders before dispatch.
Orders that have been delivered, opened, or used are not eligible for returns or exchanges. Refunds are applicable only for damaged or incorrect items, and supporting evidence such as an unboxing video may be required.
Customers are strongly advised to conduct a patch test before using any product, as our products may contain chemicals. The company is not responsible for any allergic reactions or misuse resulting from failure to follow instructions.
Product images, descriptions, and packaging are provided for reference and may differ slightly from the actual product.
By placing an order, you agree that prepaid order cancellations may incur a 2% payment gateway charge, and returned shipped orders may have a handling fee of ₹75 deducted from the refund.
These Terms & Conditions and all transactions on this website are governed by the laws of India.
Contact: contact@pristineindia.online | +91-8383931844